Domestic Couple job in Sulaymaniyah, Iraq

Position 1 – Estate Manager / Personal Assistant & Lifestyle Manager

Estate & Household Operations

The Estate Manager will take overall responsibility for the efficient operation of the property and act as the principal operational liaison between the family and household team.

Key duties will include:

• Managing the daily operation of the principal residence and guesthouse.
• Ensuring the property, facilities and guest areas are consistently maintained to exceptional standards.
• Coordinating contractors, suppliers, technicians and external service providers.
• Establishing and maintaining household policies, procedures and Standard Operating Procedures.
• Conducting regular inspections across the estate.
• Planning and monitoring maintenance programmes, refurbishment works and improvement projects.
• Managing operational budgets, purchasing, inventories and household expenditure.
• Monitoring costs and ensuring resources are used efficiently.
• Ensuring all household departments communicate and work effectively together.

Staff Management & Leadership

The Estate Manager will provide senior leadership to a multidisciplinary household team of approximately 25 employees.

Responsibilities include:

• Supervising department heads and senior household personnel.
• Working closely with the Head Butler, Head Housekeeper, Private Chef, Security Supervisor and Maintenance Supervisor.
• Recruiting and onboarding new household employees.
• Establishing training and development programmes.
• Preparing staffing schedules, duty rosters and operational workflows.
• Conducting performance reviews and providing ongoing feedback.
• Maintaining professional standards, household etiquette and confidentiality protocols.
• Creating a positive, respectful and service-focused working environment.

Personal Assistant & Lifestyle Management

The successful candidate will also provide comprehensive support to the principals, including:

• Managing calendars, appointments and personal schedules.
• Organising domestic and international travel.
• Coordinating flights, visas, accommodation, transportation and detailed itineraries.
• Handling confidential correspondence and personal administration.
• Organising personal shopping, errands, wardrobe requirements and lifestyle services.
• Assisting with the management and care of valuable personal possessions, luxury assets and collections.
• Liaising with family offices, advisers and specialist service providers.
• Acting as a trusted and discreet point of contact for the family’s personal requirements.

Hospitality & Events

The Estate Manager will oversee the operational planning of:

• Private dinners and family celebrations.
• Business receptions.
• Official functions.
• VIP visits.
• Special events and gatherings.

Working closely with the Head Butler and Private Chef, the Estate Manager will coordinate guest accommodation, transportation, catering, entertainment and logistics to ensure an exceptional experience.

Security & Confidentiality

• Maintain absolute confidentiality regarding the family’s private, personal and professional affairs.
• Work closely with security personnel to protect the privacy and safety of the principals and their guests.
• Ensure household security protocols are consistently followed.
• Act as a senior operational contact during emergencies.

Position 2 – Head Housekeeper

Housekeeping Management

The Head Housekeeper will have full responsibility for the housekeeping department across both the main residence and guesthouse.

Duties will include:

• Planning daily, weekly and seasonal housekeeping programmes.
• Supervising the housekeeping team and allocating daily responsibilities.
• Ensuring the entire estate consistently meets luxury hospitality standards.
• Conducting detailed inspections and implementing quality-control procedures.
• Remaining hands-on and assisting with housekeeping duties when operationally required.
• Ensuring appropriate care of fine furniture, artwork, specialist surfaces, luxury finishes and delicate materials.
• Maintaining guest rooms and reception areas in a permanently guest-ready condition.

Laundry & Wardrobe

The Head Housekeeper will oversee all aspects of laundry and wardrobe management, including:

• Care of personal clothing and uniforms.
• Management of luxury linens, towels and guest bedding.
• Organisation of wardrobes and seasonal clothing rotations.
• Appropriate treatment of delicate and specialist fabrics.
• Maintaining high standards of presentation and garment care.

Team Leadership

The successful candidate will supervise and develop a team of approximately 5–6 Housekeepers.

Responsibilities include:

• Organising daily duties and schedules.
• Training and mentoring housekeeping personnel.
• Conducting regular inspections.
• Maintaining consistent quality standards.
• Supporting recruitment and onboarding.
• Encouraging teamwork, professionalism and accountability.

Stock & Maintenance

• Monitor housekeeping supplies, equipment and consumables.
• Maintain accurate inventories.
• Place orders within approved budgets.
• Ensure storage rooms are clean, organised and efficiently managed.
• Identify maintenance issues and coordinate with the relevant department to arrange repairs.

Collaboration

The Head Housekeeper will work closely with:

• Estate Manager
• Head Butler
• Butlers
• Private Chef
• Security team
• Maintenance department
• Other household personnel

The role will include coordinating intensive cleaning before and after family visits, VIP stays and major events.

Responsibilities Shared by the Domestic Couple

Both members of the couple will be expected to:

• Work collaboratively to ensure the seamless operation of the estate.
• Maintain exceptional standards of presentation, service and professionalism.
• Provide discreet and personalised service to the principals and their guests.
• Maintain absolute confidentiality.
• Support other departments when operationally necessary.
• Contribute to a positive and respectful household culture.
• Assist with special projects and additional responsibilities requested by the principals.