household-staff-butler-house-manager

Butler/House Manager

House Manager/Butler job (M/F) in Tokyo, Japan

Tokyo

Job Description

An international UHNW family is looking to hire an experienced and highly professional Mandarin-speaking House Manager / Butler to oversee the operations of their private residences.

The role is primarily based in Japan and includes regular travel to Hong Kong and other international locations. It is a live-in position requiring flexibility, strong leadership, and a service-driven approach.

The successful candidate will be responsible for maintaining high standards across all aspects of household management, team coordination, and guest experience.

Responsibilities

  • Household Management: Oversee the daily operations of the residence, ensuring all aspects of the household run smoothly and efficiently.
  • Team Leadership: Manage and coordinate all household staff, including housekeepers, drivers, tutors, and security personnel. Organise schedules and daily workflows.
  • Service & Hospitality: Deliver and supervise high-level hospitality for guests, including table service, event support, travel coordination, and personalised service.
  • Lifestyle & Coordination: Work closely with chefs to manage meals, dietary preferences, and special requests. Ensure the comfort and preferences of the principals are consistently met.
  • Property & Maintenance Oversight: Coordinate maintenance, contractors, and external providers to ensure the property remains in excellent condition.
  • Administration: Handle household budgets, expenses, reporting, and documentation. Maintain detailed inventories and operational procedures.
  • Recruitment & Training: Support hiring, onboarding, and performance management of household staff.
  • Travel Support: Travel ahead of the principals when required to prepare residences and coordinate arrivals.

Job Requirements

  • Minimum of 5 years’ experience in a similar role within UHNW households.
  • Background: Experience in luxury hospitality or formal butler training is highly valued.
  • Languages: Fluent in Mandarin and English (essential).
  • Skills: Strong leadership, organisation, and communication abilities.
  • Personal Qualities: Professional, discreet, highly presentable, and service-oriented.

Additional Requirements

  • Experience managing multicultural teams and multiple residences.
  • Comfortable with frequent international travel.
  • Passport from Japan, Hong Kong, Singapore, or Taiwan is an advantage.
  • Open to male and female candidates.

Working Conditions

  • Location: Japan (primary base), with regular travel to Hong Kong and other destinations
  • Accommodation: Live-in provided
  • Schedule: 6 days per week, with flexibility required
  • Contract: Full-time, permanent (Japanese employment contract)
  • Start Date: As soon as possible

Benefits:

  • Health insurance
  • Relocation support (including flights)
  • Performance-based bonus

Salary

USD $6,000 – $13,000 per month (depending on experience)

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This job offer is brought to you by Claire Dubois
We do not currently have a link to the agency handling this vacancy.
Claire Dubois
Private Employer

As a passionate and dedicated recruitment consultant at MMI, I draw on my years of hands-on experience working with private households. Although new to the recruitment industry, I bring valuable insight into the unique needs and dynamics of high-profile households. My role involves guiding the entire recruitment process, from drafting detailed job descriptions to identifying qualified candidates and coordinating interviews. With my in-depth understanding of the qualities of a successful domestic worker, I connect clients and candidates with empathy and precision. My hands-on expertise, combined with a strong commitment to excellence, ensures a thoughtful and personalized recruitment experience for each client.

This job offer is managed by MMI's agency London - UK
Address : 32 Endell St, Covent Garden, London, United Kingdom

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