Butler 1

House Manager

Full-Time House Manager/Butler job (M/F) in Hong Kong & Tokyo, Japan

Tokyo

Job Description

A prominent international UHNW family is looking for a highly skilled, discreet, and impeccably polished Mandarin-speaking House Manager / Butler to take full charge of the daily operations of their residences in Hong Kong and Japan.

This live-in position requires a candidate with exceptional leadership abilities, a refined service mindset, and the flexibility to travel frequently between properties. The role focuses on delivering seamless household management, coordinating diverse staff teams, and maintaining a five-star level of hospitality across multiple homes.

Responsibilities

  • Lead, supervise, and coordinate household teams, including maids, drivers, tutors, and security staff.
  • Oversee day-to-day household logistics, staff scheduling, and smooth operational flow.
  • Work closely with chefs to organise daily menus and plan special events or family occasions.
  • Ensure the comfort and wellbeing of family members, including managing appointments and dietary needs.
  • Uphold and deliver luxury hospitality standards for guests, including formal table service, entertainment arrangements, gifting, and travel support.
  • Oversee property maintenance and manage external vendors and service providers across both countries.
  • Handle administrative and financial tasks such as budgets, expenses, invoices, and household account management.
  • Maintain up-to-date household manuals, inventories, and SOP documentation.
  • Lead staff evaluations, recruitment, and scheduling activities.
  • Travel in advance of the family to set up residences, prepare itineraries, and ensure flawless arrivals.

Job Requirements

  • At least 5 years of experience managing UHNW or VIP private households in a similar role.
  • Background in luxury hospitality or formal butler training strongly preferred.
  • Fluent in Mandarin and English — both mandatory.
  • Strong leadership, communication, and organisational skills.
  • Highly professional, discreet, well-groomed, and service-focused.
  • Proven ability to manage multicultural staff across multiple properties.
  • Passport from Hong Kong, Singapore, or Taiwan strongly preferred for ease of travel.
  • Open to candidates of all genders.

Working Conditions

  • Schedule: 6 days per week with necessary flexibility for evenings, weekends, and international travel.
  • Locations: Hong Kong and Japan, with high-quality live-in accommodation provided.
  • Benefits: Health insurance, full relocation package including airfare, and annual performance bonus.
  • Start Date: ASAP
  • Contract Type: Full-time, permanent (CDI)

Salary

RMB 50,000 – 100,000 per month (approximately USD $7,000 – $14,000, depending on experience).

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This job offer is brought to you by Sophie Leclerc
We do not currently have a link to the agency handling this vacancy.
Sophie Leclerc
Private Employer

Hi, my name is Sophie. As a recruiter at MMI, I focus on managing the entire recruitment process, from finding the right candidates to ensuring a seamless and positive experience for both clients and candidates.

This job offer is managed by MMI's agency London - UK
Address : 32 Endell St, Covent Garden, London, United Kingdom

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