We are partnering with a long-term client in search of an experienced Head Housekeeper (M/F) to lead a team of four housekeepers at a primary residence in Kensington, London.
The ideal candidate will be detail-oriented, passionate about their work, and ready to go above and beyond when necessary.
Responsibilities
- Supervise and manage a team of 4-5 housekeepers, including scheduling, training, and quality inspections.
- Handle inventory management, including ordering cleaning supplies and toiletries.
- Oversee wardrobe and laundry operations.
- Provide exceptional service to the family and guests, maintaining a high level of discretion.
- Ensure all housekeeping duties are performed to an exceptional standard, covering both indoor and outdoor spaces.
- Care for bedroom suites, replenish linens, and maintain bathrooms, kitchen, and garden areas.
- Assist with the daily laundry, including washing, ironing, spot cleaning, and dry cleaning.
- Coordinate wardrobe management with the principal, ensuring their needs are well taken care of.
- Plan and pack/unpack for trips when necessary.
- Perform additional tasks as required with a flexible and can-do attitude.
- Be comfortable around cats.
Requirements
- Previous experience in a similar role, ideally within a semi-formal or fully-staffed household.
- Fluency in English is essential; Russian language skills would be an advantage.
- A hands-on approach with a proactive work ethic.
- High attention to detail and a commitment to delivering top-tier service.
- Candidates with 5-star hotel experience are welcome to apply.
- Ability to work effectively in a team, with excellent interpersonal skills.
- Willingness to travel as needed, with a valid UK or EU passport.
- Flexibility to work on weekends, holidays, and beyond standard housekeeping tasks.
- Expertise in laundry management and wardrobe care.
- Must be legally eligible to work in the UK and travel within the EU.
Work conditions
- Standard hours: 9 am to 5 pm, 5 days a week, including weekends with two days off.
- 28 days of annual leave (inclusive of English Bank and Public Holidays).
- Participation in the NEST pension scheme.
- Immediate start available.
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£50,000 gross per annum (contract basis).
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